This is the staff side of The Reserve, running on demonstration data. Tap through the residents board, then press play on a suspected fall and follow it to a documented outcome.
A demonstration with fictional residents and staff. The product behavior — coverage states, delivery records, escalation — is the real thing.
01 · THE RESIDENTS BOARD
Every resident. One clear glance.
Independent living, assisted living, and memory care on one board — each card wearing one of four coverage states that only ever say what the signals can prove. Tap a resident.
COVERED
Eleanor V.
Quiet, steady morning
Moving about her room since 7:10 AM. Heart rate and activity read against her own baseline — a slow morning for Eleanor is normal for Eleanor.
Watch signal 4 min ago
Assisted
“Covered” means: Signals are arriving as expected. What you see is current.
02 · A SUSPECTED FALL, START TO FINISH
The part every family asks about.
Step through the evening of a suspected fall in Room 214 — exactly what fires, who hears it, and what the record shows when it closes.
9:04:07 PM
Suspected fall signal
Eleanor’s watch reports a hard impact followed by stillness in Room 214. It is a suspected fall — The Reserve names it exactly that, because a dropped watch and a fall can look alike. Eleanor gets 60 seconds to say she’s okay.
WHY IT HOLDS UP
Five links, one chain.
01
Signal
Watch, phone, and room signals — read against each resident’s own baseline, with consent.
02
Coverage
Four plain-spoken states per resident. A quiet device shows as a gap, never a green guess.
03
Alert
Suspected falls and help requests chime the right staff, with per-device delivery records.
04
Response
Acknowledgment, escalation if unacknowledged, and response notes typed on the move.
05
Outcome
Every event closes as one documented timeline — for the family, the shift, and the survey binder.
See it with your community’s name on it.
The Reserve runs white-label — your name, your colors — at $10 per bed per month, invoiced. A guided demo takes thirty minutes.
Request a demo
communities@wellchime.com
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