When WellChime sees a suspected issue, a voice checks in — out loud
A suspected hard fall is treated as an emergency. WellChime’s voice speaks up hands-free right away: “Are you okay?” Your parent just talks — no button to find, no phone to reach. Say “I’m okay” and it clears; say “I need help” and WellChime can notify invited family members. Delivery depends on device permissions, battery, network, and notification settings, so WellChime shows each alert’s status honestly instead of assuming it arrived.
A calm voice asks hands-free and keeps listening — just talk
Suspected-fall and help alerts for invited family
Honest delivery status — it never claims to call 911